LOYALZ is the project office made up of industry experts skilled in creating, executing, and sustaining loyalty programs and consumer engagement platforms, both as in-house staff and as representatives of consultancies and IT vendors – enabling to effectively conduct loyalty and consumer engagement initiatives.

To best meet our clients’ needs, we collaborate with contracted leading experts from the client’s industry to deliver maximum value to the project, so each projects’ team is unique.

We collaborate with nearly all sectors and cater to businesses of every size — from startups to top companies in the FORTUNE 50.

Our journey began in 2007 with various consultancy services and we established our own project office in 2013. We not only operate under our own name but also act as subcontractors for various leading consultancy firms worldwide, assisting them with loyalty initiatives.

With the expansion of the loyalty sector, we engage not only in traditional loyalty initiatives but also in paid programs and subscription services, as well as engagement platforms, those are essential for regulated industries that cannot implement conventional loyalty schemes and require more intricate and flexible alternatives

Although we are not connected to any software or hardware vendors, we have collaborated with more than 200 different solution providers round the globe, allowing us to recommend various options that would meet your needs, if we asked for. We think that technology should be dictated by business needs rather than the other way around, which is why maintaining our independence is crucial. We consistently adhere to your limitations regarding what can be accomplished within your technological framework, differentiating our recommendations into what can be implemented immediately, what needs technical upgrades, and what current technology cannot achieve but remains valuable for consideration — enabling effective planning and prioritisation of all project development alternatives.

We believe that loyalty programs are more than just a buzzword or a trend to follow; they are an effective tool that helps to differentiate a brand, win consumers' minds and hearts, enhance business efficiency, and improve customer satisfaction, which we're continuously proving since 2007. We believe that loyalty mainly relates to numbers, which is why there are situations where we advise against pursuing it,as it won’t offer genuine value to our prospective client.

Are you considering starting a project? Or are you currently operating one and looking to elevate it, or do you just have some inquiries regarding it? Or are you seeking fresh concepts and successful examples that can assist you internally?

Let's discuss and identify the optimal choice for you. We are here to assist.