LOYALTY LANDSCAPE 2025 - 2026
TRENDS | EXPERTS’ VISION | BENCHMARK | PERKS
  • 250

    Slides to help on your loyalty journey
  • 100

    TOP experts interviewed from all over the world
  • 14

    Quoted experts
  • 14

    Trends
  • 44

    Case studies
  • 22

    Industries covered with case studies
  • 20+

    Countries covered with case studies
LOYALTY LANDSCAPE REPORT
250+ slides — with trends, experts’ opinion, benchmark and complimentary perks from different suppliers — everything to prove your ideas and spark your imagination.
Market
Loyalty landscape: current situation, key opportunities, threats and learnings — with top experts’ quotes.
Trends
14 loyalty industry trends in details: key drivers & most common features, challenges and considerations, how to follow, trend score, what experts say.
Benchmark
44 case studies among 22 industries and across 20+ countries.
Perks
How could a loyalty programmes report possibly exist without its own perks and benefits? Loyalty services providers with extra perks for new client.
100 top experts
To evaluate trends and provide comprehensive market overview
All trends were evaluated by 100 top experts from all over the world.
While most engaged experts from India, Italy, Poland, Turkey, UAE and United Kingdom quoted all the trends, current loyalty marketing landscape, key learnings, opportunities and threats.

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Trends evaluation
Each trend was evaluated by 100 industry experts and loyalty leaders representing diverse industries and countries. Evaluation included 3 dimensions:
Business impact
Implementation complexity
Anticipated lifespan
All experts were asked to define TOP 5 trends that will receive significant funding and development efforts over the next three years.

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Trends overview
All trends feature detailed description
Trend summary
Key drivers & most common features
Challenges and considerations
How to follow
Trend score and how it’s compared to trends’ category average
What experts say

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Benchmark review
44 case studies among 22 industries and across 20+ countries.
All cases reviewed under the same pillars:
Features to take as inspiration
WOW-mechanic
Tiers
Rewards and benefits
Subscriptions
Add-ons
Partners
And enriched with different details highlights and score (delivered by our internal expert panel).
Covered industries (2 case studies per industry):
Airlines
Automotive
Beauty & Personal care
Consumer electronics & Home appliances

Department stores
DIY & Home
E-commerce
Ecosystems & Coalitions
Family entertainment
Fashion & Apparel
Financial institutions

Grocery & Food retail
Healthcare & Pharmacies
Hotels
Malls
Oil & Gas
Pet care & Products

Quick-Service Restaurants
Residential property & Real Estate
Sports
Telecommunications
Toys & Games

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Case score
All case studies were scored under 15 criteria within loyalty ecosystem, subscriptions, tiers & gamification, benefits & rewards, personalisation and add-ons by our internal expert panel. Case study score doesn’t reflect all interviewed experts’ opinion, doesn’t represent whether the case is effective or not; rather, it demonstrates our internal expert group personal assessment of specific features and whether those features could be advanced or represent probably the best solution possible.

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Partner perks
How could a loyalty programmes report possibly exist without its own perks and benefits?

Last report’s section includes the list of companies with benefits such as free brainstorms and session, implementation discounts, free loyalty programme audit, gamified loyalty programmes inspiration sessions and more.

Perks are available for all new clients of listed partners, who have purchased the report.

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We combined decentralized protocol with confidential computing to allow trusted and secure collaboration amongst any partners.
aggregion.com
Grow your business with a reliable cloud provider. Deploy infrastructure around the world.
falconcloud.ae
GDFamily helps businesses launch, scale, and transform in the UAE. We deliver measurable results by combining deep local market expertise with cutting-edge digital marketing and e-commerce strategies.
gdfamily.ae
We take care of managing your IT infrastructure, while saving you time and money on its maintenance and upgrade.
itglobal.com
JAKALA is a data, AI, and experiences company that creates meaningful and lasting impact. Globally.
jakala.com
New Cannibals is a tribe of acclaimed creative transformation consultants fixated on driving business growth through innovative re-invention.
newcannibals.com
Generate more revenue with data-driven experiences and interest-based advertising.
We empower businesses to pull higher AOVs, raise customer loyalty, and increase conversions.
loadstone.io
Tailored solutions for loyalty marketing: loyalty programmes, subscription services and engagement platforms.
loyalz.online
Open Loyalty is an API-first engine for introducing gamified loyalty programs at scale to increase profit margin and Customer Lifetime Value.
openloyalty.io
Enterprise plug-and-play customer loyalty software. Attract & Retain more customers with the Propello loyalty & reward programme.
propellocloud.com
Unlock customer loyalty with The Loyalty Jar, your trusted partner for advanced loyalty solutions.
theloyaltyjar.com
Improve your customer loyalty with specialist loyalty strategy & insights from The Loyalty People, a global CRM & loyalty program agency.
theloyaltypeople.global
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Terms:
Price: USD 4950.
Format: pdf presentation.
Size: 262 slides.
Terms of provision: 1 business day from payment date.
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