LOYALZ
Services / Expert Support

Expert Support: a senior loyalty partner on your team, without the hire

Bring us in whenever you need, from strategic decisions to quick questions.
Availability
On demand
Format
Hourly or monthly packages
Book your First StepA free one-hour meeting with a LOYALZ partner
Who it’s for
Companies of any size, at any stage, from start-ups to Fortune 50
Often after a Benchmark or Concept, to help put ideas into practice
What you get
You decide when, on what and how much
Ad hoc hours or monthly packages from 20 hours. Calls, on-site meetings, workshops, materials review and preparation. Remote or in person.
What’s inside
01
Strategic decisions
Direction, priorities, business cases
02
Programme mechanics
Rewards, tiers, partners, gamification, extras, content and communications
03
Technology
Requirements, vendor selection and customer journey optimisation
04
Operational questions
A second opinion on anything, big or small
How we work
1
Your request
2
Quick scoping
3
Real-time or scheduled answer
4
Follow-up support if needed
How it works

Ask when you need to. Response time depends on the task: from an answer on the call to materials within a week.

No minimum project and no long commitment. You always talk to a partner; if an industry expert is already working on your project day to day, they may answer too.
Real time
Calls and meetings
We think it through with you there and then.
24–48 hours
Quick written answers and follow-ups
A clear answer with the reasoning behind it.
Up to a week
Reviewing and preparing materials
Documents, models and proposals read closely, with written feedback.
Ad hoc hours
Come with one question or ten. You pay only for the hours used.
Monthly package · BETTER RATE
A guaranteed volume from 20 hours a month over several months, at a discount. Hours are reserved for you each month.
A few of the questions clients bring us
Did this promotion pay off?
We want to launch X. Is it worth it?
Our results have dipped. Where is the problem in the programme, and what should we adjust?
How do we optimise the budget in our case?
What new can we launch to lift frequency and overall engagement?
The vendor proposes a new module. Do we need it?
…and anything else about your programme. Big or small, bring it to us.
Often combined with
First Step

Let’s build your programme’s next chapter, together.

One hour to discuss preliminary ideas and a concept tailored to your brand.
1
You tell us where your programme is and where you want it to go.
2
We sketch how we’d approach it: first ideas and a direction, live on the call.
3
We make sure we see things the same way, so there are no surprises later.
No preparation needed. Want it more specific? Share anything you like beforehand.
intro@loyalz.onlineFree, with no obligation
Or leave your details
LOYALZ
Joining the dots between loyalty and results
Offices
Dubai
Almaty
Tashkent
Meydan Racecourse, Al Meydan Road, Nad Al Sheba 1, Dubai, UAE
© 2026 LOYALZPrivacy Policy
LOYALZ
EN / RU
Services / Expert Support

Expert Support: a senior loyalty partner on your team, without the hire

Bring us in whenever you need, from strategic decisions to quick questions.
Availability
On demand
Format
Hourly or monthly packages
Book your First Step
A free one-hour meeting with a LOYALZ partner
Who it’s for
Companies of any size, at any stage, from start-ups to Fortune 50
Often after a Benchmark or Concept, to help put ideas into practice
What you get
You decide when, on what and how much
Ad hoc hours or monthly packages from 20 hours. Calls, on-site meetings, workshops, materials review and preparation. Remote or in person.
Book your First Step
A free one-hour meeting with a LOYALZ partner
What’s inside
01
Strategic decisions
Direction, priorities, business cases
02
Programme mechanics
Rewards, tiers, partners, gamification, extras, content and communications
03
Technology
Requirements, vendor selection and customer journey optimisation
04
Operational questions
A second opinion on anything, big or small
How we work
1
Your request
2
Quick scoping
3
Real-time or scheduled answer
4
Follow-up support if needed
How it works

Ask when you need to. Response time depends on the task: from an answer on the call to materials within a week.

No minimum project and no long commitment. You always talk to a partner; if an industry expert is already working on your project day to day, they may answer too.
Real time
Calls and meetings
We think it through with you there and then.
24–48 hours
Quick written answers and follow-ups
A clear answer with the reasoning behind it.
Up to a week
Reviewing and preparing materials
Documents, models and proposals read closely, with written feedback.
Ad hoc hours
Come with one question or ten. You pay only for the hours used.
Monthly package · BETTER RATE
A guaranteed volume from 20 hours a month over several months, at a discount. Hours are reserved for you each month.
A few of the questions clients bring us
Did this promotion pay off?
We want to launch X. Is it worth it?
Our results have dipped. Where is the problem in the programme, and what should we adjust?
How do we optimise the budget in our case?
What new can we launch to lift frequency and overall engagement?
The vendor proposes a new module. Do we need it?
…and anything else about your programme. Big or small, bring it to us.
Book your First Step
A free one-hour meeting with a LOYALZ partner
Often combined with
First Step

Let’s build your programme’s next chapter, together.

One hour to discuss preliminary ideas and a concept tailored to your brand.
1
You tell us where your programme is and where you want it to go.
2
We sketch how we’d approach it: first ideas and a direction, live on the call.
3
We make sure we see things the same way, so there are no surprises later.
No preparation needed. Want it more specific? Share anything you like beforehand.
Pick a time
intro@loyalz.online · Free, with no obligation
Or leave your details
LOYALZ
Joining the dots between loyalty and results
© 2026 LOYALZPrivacy Policy